Wally ("we", "us") — operated by Fifty2 Global Solutions, Dubai, United Arab Emirates — provides digital wallet credential infrastructure for loyalty, ticketing, membership and access. This policy explains what personal data we collect through wally.ae and how we use it.
What we collect
- Contact & inquiry forms — name, company, email address, phone number and the message you send us, so we can respond to your request.
- Usage data — standard server logs (IP address, browser, pages visited) used for security and to improve the site.
How we use your data
- To respond to your inquiry and, where you have authorized it, contact you about Wally products and services.
- To send transactional emails (for example, a confirmation that we received your message).
- To operate, secure and improve our website and services.
We do not sell your personal data. We share it only with service providers needed to run our business (such as email delivery and hosting), under appropriate data-processing agreements.
Data retention & your rights
We keep inquiry data only as long as needed to handle your request and any follow-up. You may request access to, correction of, or deletion of your personal data at any time by emailing privacy@wally.ae.
Wallet credential data
Credential data processed on behalf of our business customers (pass holders' names, identifiers and pass state) is handled under our customer agreements and stored in the processing region selected by the customer, in line with GDPR and local regulations. See our Security & Compliance page.
Contact
Questions about this policy: privacy@wally.ae.